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Product Recalls On The Rise

In the second quarter of 2017, one of the most prevalent causes of recalls for electrical and electronic products in the EU and the United States remained to be the risk of fire.

When a big brand discovers one of its products poses a serious safety problem, the product recall will not only damage the trust of consumers but may also damage the brand's reputation. Samsung's decision to recall its highly-rated Galaxy Note 7 smartphone was a huge turning point in the modern product recall industry. Also, Toyota's recall of various models in the UAE market made major headlines around the world.


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Fire in child's room caused by a faulty device.


What is product recall?

Product recall refers to a request by a manufacturer or third-party organisation to return defective products after discovering a safety issue that may endanger consumers or expose the manufacturer to legal litigation.

Usually, the recall aims to limit the destruction of corporate image, limit corporate liability for negligence, which may result in significant legal costs. Determining the "impact" of exposing consumers to defective products is difficult, if not impossible. The recall process is costly. The expenses could include processing the recalled products, replacing them, and may be bearing the financial and legal burden of the consequences of the recalled products.

A country's consumer protection law will have specific requirements for product recalls. Such rules may include how much the manufacturer will incur, if the recall is mandatory (assessment of whether the risk is substantial enough), or penalties for lack of corporate responsibility. The company may also take the initiative to initiate a product recall. They will usually follow the same rules as if a third-party organisation mandated the recall.


Example: Hoverboard Recalls

Hoverboards have been the cause of many electrical fires since becoming popular. It will win the race for the most faulty appliance if there is such a thing.

If you own a hoverboard, you should have fire prevention strategies at the back of your mind at all times. Following the United States government's announcement that all Hoverboards were not safe, another eight Hoverboard brands were called back. According to the United States Consumer Product Safety Commission (CPSC), the latest fire caused by a hoverboard (LayZ Board) ravished one house and ruined four homes. Of course, it comes after another deadly house fire caused by a hoverboard was reported in March. Notably, the fire hoverboard was produced by the same brand - LayZ Board.

Therefore, if you have a hoverboard on your property, you may need to install a fire detection system.

Another recall which affected many people all over the world was Hotpoint, Indesit, Swan, Proline and Creda tumble dryers. These dryers were responsible for numerous fires and the product recall is ongoing. The dryers were manufactured between 2004 and 2015 which equates to millions of appliances.

For more information and to see if you have been affected ,you can follow this link

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Example of faulty tumble dryers


What can you do to stay safe?

Besides the infamous hoverboard, most products in your home are safe, but you should regularly check to make sure your home appliances are not being recalled.

To learn more about product recalls, visit our website. Besides, you can register your electronic product by visiting the Register Your Device website. This allows manufacturers to easily contact you if it happens that what you purchased is dangerous and being recalled.

We also recommend installing a fire detection system and taking fire prevention measures to ensure that your family is safe from malfunctioning products with a significant risk of fire.